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FREQUENTLY ASKED QUESTIONS

Do you accept insurance?

Yes, we are in-network with BCBS PPO and BlueChoice.

We are out-of-network with all other insurance policies. If you are using your out-of-network benefits (i.e. Aetna, Cigna, United, BCBS HMO Plan) we will work with you to apply for direct reimbursement with your insurance provider. We are able to provide our clients with service codes (CPT Codes) prior to starting services to determine reimbursement coverage.

You may use your FSA (Flexible Spending Account) or HSA (Health Savings Account) to pay for services. 

We are in-network with BCBS PPO and BlueChoice and out-of-network with all other insurance policies. We ask that all our clients to be familiar with their mental health insurance benefits (copays, deductible) and determine if their plan requires a pre-authorization prior to starting services.

Clients may choose to opt out of using insurance benefits and self-pay.  The out-of-pocket costs for a comprehensive neuropsychological and psychological evaluations vary. There is no set cost because each client’s needs are different. The costs depend on many factors including: referral question(s), complexity of the case, time it takes to administer the assessments, time needed to go over the evaluation results and answer any questions clients have. Clients only pay for the services and time rendered. We start all evaluations with an intake appointment with a clinical psychologist to better understand your testing needs. We are able to provide a comprehensive ‘good faith estimate’ following the intake appointment. 

Our out-of-pocket neuropsychological evaluation fees, which include the intake appointment, range between:

ADHD Evaluation & Psychological Assessment (Socio-Emotional, Mood, Trauma, Personality) $2400 to $2900

AuDHD Evaluation & Psychological Assessment (Socio-Emotional, Mood, Trauma, Personality) $2200 to $3400

Adult Autism Evaluation & Psychological Assessment (Socio-Emotional, Mood, Trauma, Personality) $2200 to $2600

Psychological Assessment only (Socio-Emotional, Mood, Trauma, Personality) $2000 – $2400

Brain Mapping $920 

Learning Disability Assessment $3000

Consultation Services on previously completed evaluations or requests for re-evaluation $220

All of our evaluations are neurodiversity affirming and assess all domains of ADHD and Autism Spectrum. 

Call or email our Client Care Coordinator at ClientCare@BrightMindsLNC.com or call us at 872-228-7243. Our Client Care Coordinator will answer any questions you may have, register you in our portal system, and schedule your first appointment. Your first appointment can be completed in-person or via telehealth. 

We are committed to providing timely scheduling of services. Due to the high demand for neuropsychological and psychological evaluation services we ask that our clients complete the portal documents at least 14 days prior to their intake appointment. 

Wear comfortable clothes, feel free to bring any item from home that brings you a sense of comfort or helps us understand you and your interests better. You are welcomed to bring your partner or a friend. All minors under the age of 18 have to be accompanied by an adult. 

There are 4 steps to the evaluation process:

Intake. During the intake appointment you will meet with a licensed clinical psychologist to gather background information and explore the reason(s) you are seeking a neuropsychological/psychological evaluation. The clinical psychologist will answer any questions you may have in preparation for testing.

Testing. This includes one-on-one testing and gathering information from parents, teachers, and your treatment team. Most in-person testing sessions last between two to six hours. Testing is typically scheduled in the morning, so it is important to get a good night’s sleep the night before and eat a good breakfast. Wear comfortable clothing and bring any comfort object from home. Clients are welcomed to bring a snack and a drink. Testing may take place over the course of one or more days. As a neurodiversity testing center, we encourage short breaks, the use of stimming, movement, support animal, and any other supports that may be needed to provide us the most accurate representation of your abilities.  Our testing space is sensory friendly. 

Interpretation. Following completion of testing, your assigned clinical psychologist will take all your testing data, interpret it, and write a comprehensive report.

Feedback. Once the report is completed you will meet with the clinical psychologist to review the report together. You may invite anyone to be a part of your feedback, including your therapist, partner or support animal.

Yes- but not all of our evaluations can be completed virtually. 

Yes.
We do not offer weekend appointments at this time.
Neurodiversity is the concept that there are variety of ways that our brains process information and function. Neurodivergent is the term for people whose brains work differently. There are different types of neurodivergence including Autism, ADHD, Dyslexia, Giftedness, Tourettes, Dyspraxia, OCD and Bipolar. Not all neurological differences are a disability, like synesthesia or hyperlexia- but all are a difference in the way the brain works. Neurodivergent Affirming Practice: Helping Your Clients Accept Their Authentic Selves (neurodivergentinsights.com) What Does It Mean For a Therapist to Be Neurodiversity-Affirming? (verywellmind.com) Insights of a Neurodivergent Clinician (neurodivergentinsights.com)

Please email our Client Care Coordinator at ClientCare@BrightMindsLNC.com or call our office at 872-228-7243.

Absolutely, what you share with your provider is held in confidence. However, if there is a situation where you are at imminent risk of harm to yourself or to others, your therapist will need to disclose information to ensure safety.
Yes, you can pay your balance via your secure portal.

Please contact our Client Care Coordinator at ClientCare@BrightMindsLNC.com or call our office at 872-228-7243.

There are many reasons why people seek an evaluation for themselves or their child including:

  • To better understand yourself or your child.
  • Diagnostic clarification to help your therapist or psychiatrist with treatment and/or medication selection.
  • Clarify why certain treatment approaches or medication regimens have been ineffective.
  • To obtain academic supports (IEP/504Plan) and personalized recommendations.
  • To join gifted groups, organizations or school programs.
  • To qualify for outside therapeutic services and programs.
  • For others (teachers, parents, partner) to better understand you and the type of supports you need.
  • To determine if a past head injury is contributing to symptoms of inattention, executive dysregulation and/or emotional distress.
Yes, we offer occupational therapy.
No, we do not offer dementia or Alzheimer’s evaluations.
No, we do not have a psychiatrist as part of our staff at this time.
No, we do not provide these types of evaluations.